This role is vital to our success and the enjoyment of our guest’s experiences:
“At the core of what we do are the four cornerstones of the experience we strive to deliver – one that is Safe, Secure, Fun, and Value for money. When we get this right, the beds fill the bars and the bars fill the beds’’.
We’re all work and all play – combining a fun-filled, social work environment with professional development and fulfillment. This is a full time position, shifts may vary!
Main responsibilities:
Booking guests into the Hostel, advising on our offering and services
Assisting guests with enquires and questions
Managing the booking system, ensuring all office administration is accurate
Ensuring an effective handover after your shift
Working with the management team on security and safety
Advising guests on London attractions
Previous experience in a customer-based role is preferred but not essential
*Must have legal working rights in the UK
